Support

Boardible Support

This support page covers Boardible, Isso não é um Jogo, and Monstic TacToe. Use it for launch issues, purchases, restoration problems, account access, multiplayer sessions, and legal or privacy-related requests.

Email supportPrivacy or legal

What to include in your request

  • The app name: Boardible, Isso não é um Jogo, or Monstic TacToe
  • The device model and iOS, iPadOS, or Android version
  • The app version you are using
  • The email address or login method tied to your account, when relevant
  • A short description of what happened and what you expected
  • Screenshots or screen recordings when available
  • For payment issues, include the store order number and the store account used for purchase

Common requests we can help with

  • The app does not move past launch or shows an error on startup
  • A purchase did not unlock, restore, or renew as expected
  • A room, TV-assisted session, or online match does not reconnect correctly
  • A specific game flow freezes, crashes, or fails during play
  • You need to exercise a privacy-related right or ask a legal question

Before opening a billing ticket

  • Confirm you are signed into the same Apple ID or Google account used for the purchase
  • Try the in-app restore flow if the app offers it
  • Wait a few minutes after the store confirms the transaction before retrying
  • Include the order receipt or transaction identifier in your message so support can verify faster

Official app pages

Boardible on the App StoreBoardibleBoardible on Google PlayBoardibleIsso não é um Jogo on the App StoreINEUJIsso não é um Jogo on Google PlayINEUJMonstic TacToe on the App StoreMonsticMonstic TacToe on Google PlayMonstic

Legal and privacy links

Privacy PolicyBoardiblePrivacy Policy INEUJIsso não é um JogoPrivacy Policy Monstic TacToeMonstic TacToeTerms and ConditionsBoardible